REFUNDS & RETURNS
If you wish to return or exchange your order, please read the information below and contact bootsyholler@gmail.com. We offer free returns or exchanges within 14 days of receiving your order if it is damaged or defective. You can return your product for store credit only.
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Please note the following exceptions to our return and exchange policy:
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Discounted items are non-returnable and non-exchangeable.
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Returned items must be returned in their original packaging.
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Returned items with visible signs of damage must be photographed as soon as possible, or within 14 days, to make an exchange.
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The customer will be responsible for any return shipping fees associated with products, but I will cover the shipping costs for the exchange item.
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Returns are available for print orders that are 24 x 36 inches or smaller, unframed, and with damage.
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If the framed item is delivered damaged, please photograph it and contact bootsyholler@gmail.com as soon as possible.
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For questions, please get in touch with bootsyholler@gmail.com.
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