FAQ

What are the processing times for prints or book?


We typically ship unframed 8x10 inch prints and books within four business days from the time of payment. Limited Edition unframed prints 18x24 & 24x32 inches take 7-10 days before they are ready to ship. Framed Limited Edition prints 18x24 & 24x32 inches are made-to-order and take 3-4 weeks before they are ready to ship. Framed Limited Edition prints 30x40 inches and custom orders are made-to-order and take 4-6 weeks before they are ready to ship. You will be notified via email when your order ships out. Please read shipping times below for the US and abroad.




What are the shipping times in the US?


Shipping for 8x10 inch prints and books go out US priority mail with delivery within 3-5 days. Shipping for unframed 18x24 & 24x32 inch prints go out flat in a portfolio and box FedEx 3 business days coming from Los Angeles. Shipping for 30x40 inch prints or custom sizes will be shipped out after framing is done 7-14 days and an estimate will be made and billed out for shipping or freight depending on where you are in the US from Los Angeles. If you want to ship abroad please contact me and I will get you an estimate for shipping or freight. You will be notified via email when your order ships out. The above times are all estimates from our shipping carriers. Shop.BootsyHoller is not responsible for service transit time. Transit times are provided by the carrier (USPS or FedEx) and may vary with package origin and destination, particularly during peak times. And please keep in mind that shipping times are only estimates on how long your order will be in transit to you, and do not include the time it takes us process your order (as explained above).




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact me is through email (bootsyholler@gmail.com), where I aim to reply back within 48 hours.




What if I'm in Canada, Europe, Australia or anywhere else?


International shipping can be done and I can give you an estimate that will be billed separately from your order. Please contact me and I will help you. bootsyholler@gmail.com